E-commerceDistribution & trading
A housewares wholesaler halves pick-and-pack time with a scanning app on ERPNext
An Android warehouse app for receiving, put-away, picking and packing, posting directly into ERPNext stock for a 9,000-SKU wholesaler.
- average pick-and-pack time
- −52%
- average pick-and-pack time
- order accuracy
- 99.7%
- order accuracy
- active SKUs scanned
- 9,000
- active SKUs scanned
- from design to rollout
- 7 weeks
- from design to rollout
The client
Kitepost supplies housewares to independent retailers and online sellers from a single 60,000 sq ft warehouse. Peak season order volumes triple, and temporary staff need to be productive on their first shift.
The challenge
- ✕Pickers worked from printed lists and walked the warehouse in order-number sequence.
- ✕Wrong items and short picks caused costly returns and re-deliveries.
- ✕Stock was updated in ERPNext only after orders were packed, so availability lagged.
- ✕New seasonal staff needed days of training to learn bin locations.
The solution
Guided picking
Batch picking with optimised walk paths across bins, zones and pick faces.
Scan-to-verify
Every item, bin and carton is scanned, and mismatches are blocked at the shelf, not at dispatch.
Receiving and put-away
Goods receipts against purchase orders with suggested put-away bins.
Live stock updates
Each scan posts to ERPNext immediately, so available stock is always current.
How we delivered
- 01Time-and-motion study on the warehouse floor during a normal week.
- 02Clickable prototype tested with pickers before development started.
- 03Phased rollout: receiving first, then picking, then packing.
- 04Crash and performance monitoring from day one.
The results
- ✓Average pick-and-pack time fell by 52%.
- ✓Order accuracy reached 99.7%, and returns for wrong items dropped sharply.
- ✓Seasonal staff were productive on their first shift.
- ✓Stock availability online now matches the shelf in real time.
“Peak season used to mean overtime and apologies. This year we shipped more with the same team and fewer complaints.”